From “What is Word” to “What is AI?”
How many times have you heard, “I am too old for this technology. I remember when we did it like this.” This tech could refer to email, texting, social media, and countless other things, including Word, Excel, PowerPoint, or the Google Suite.
I am involved in many community activities and chair one of them. My responsibilities include creating and distributing our newsletter using Constant Contact, hosting meetings on Zoom, and managing social media across Instagram, Facebook, LinkedIn, X, etc. To do most of this I shoot the images with a mirrorless Nikon Z, I use Adobe’s Bridge, Lightroom, and Photoshop. I write most of the material in Word and keep my spreadsheets in Excel or Google Sheets.
Here are three different tales.
Tale 1
At one point, someone was supposed to type reports for a committee. I sent back my edits in Track Changes in Word. He was very confused. He did send his report typed up in an email. He asked me what Track Changes was. I said it is Word’s editing feature. He said, “What’s Word? Is that something new?”
I said no, it was created when I was in the eighth grade, and the editing feature came out a few years later. Bear in mind this person was 71.
Tale 2
At the same time, I worked on a PowerPoint for a podcast I was coordinating with one of my heroes. He and I created the slides and ran the event in unison. He was 91 at the time.
A week ago, to help me with my newsletter, he sent me an amazing article totally ready to go. All I needed to do was insert it into Constant Contact and pick some images, which I shot and edited.
Tale 3
A week ago, a buddy of mine invited me to a baseball game. He was lucky enough to get field-level seats at the Stadium at no cost. He had to transfer my ticket to me via Ticketmaster.
That was the ride from hell. He tried and tried. Eventually, the ticket landed in my inbox, and I transferred it to my Apple Wallet. He’s only a few years older than me.
AI – The New Wrench
I can go on for several pages with similar stories. But you get the picture. Let’s jump ahead.
Now we have AI. I have been using it to do research and cut back on the menial tasks. I let AI do the work so I can focus on the bigger picture. When I bring this up with some of the people I just spoke about and others, I feel like I am scaring them. I mentioned new apps for them to test. Some have said that we are still learning email.
Yeah, I know someone who still goes to a teller and has never used an ATM. I remember using them in the 80s. I remember lots about that decade – great clothes, music, and leadership.
The Conclusion
Technology will keep offering us ways to make things better and easier. No matter what, there will still be people of all age groups who grasp it and those who do not.

















