How AI Can Help Communications Pros

Everyone asks What AI tools do you use? Does it help or harm your workflow? What do you need to consider when using it? Using AI can assist in many roles. The most important thing to remember is trust but verify. It is not 100 percent perfect. But it is getting there. For the record, nothing is 100 percent perfect.

I have been using AI for a variety of functions. One of the key things we need are solid media and influencer lists. Yes, there are the media relations platforms: Cision, Meltwater, and Muck Rack. I have used two of the three and tested the other. All have their merits and demerits. In many instances, what’s wrong with them isn’t entirely their fault.

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Thanks to the consolidation of the news market, the media landscape is changing. Reporters who used to cover telecom may still cover it. But add healthcare or earnings to their beats. Some of the top reporters who you worked with at Bloomberg News, Dow Jones, and The Wall Street Journal are now freelancing for them and writing for other outlets or doing work on the client side. Their @wsj.com email address is dead. Most are using Gmail. Keeping track of who is covering what, their news submission preferences, and deadlines is harder to track. The media platforms try. However, it is difficult. Also, some databases aren’t broad enough. While they offer international databases, they generally stick to major foreign cities and aren’t wide enough for some projects.

That’s where AI comes in. It is excellent for typing in the subject matter you want covered and asking who covers it nationally and in key geographic regions. More often than not, it can give you a fairly detailed list of reporters, their deadlines, and contact information. For me, this has worked better than the list-building exercises in the media databases mentioned.

I know some people who use AI to write their marketing materials. Should you? That’s your choice. I write all of the material on my Substack and WordPress platforms. If you used AI detection scanners, they’d say 0. Do I use AI to help me? Yes. I usually write everything and use various AI tools in Google and elsewhere to check readability and get ideas to shorten or further explain. It can also help you tailor it towards a specific audience.

Is this using AI to write your piece? Not at all. In the old days, you had fun, interesting brainstorming sessions, and people got together in conference rooms and mapped things out. These days we do it on Zoom or maybe via email or chat. It works. Sometimes it doesn’t. But for the most part, we are more independent and too swamped to do the classic sessions. I miss those. AI has been a great friend for brainstorming. It pulls data from a variety of sources and will tell you which audience it is appropriate for.

Is it taking the job away? Not at all. It is a valuable tool. Should you swear by it and drop your traditional reviews and edits? Nope. Use it like you use everything else.

The following are my other AI posts.

AI and Transcript Creation

AI and the Arts

The Happiness, Toils and Tribulations of AI

What Does AI Really Know About You?

What Do People Want to Read?

Where Do Their Interests Lie?

By Mitchell Slepian

We all know we are swamped by too much copy. Whether it be news, fiction, non-fiction, or social media posts. We can agree that social media falls between fiction and non-fiction. We all know people who swear by it and believe everything that’s posted.

Some of you know, for many years, I have been working on a graphic novel. It is taking too long. I need an illustrator. For those of you following, Marc, Alana, Anat, and the rest of the bunch, I thank you. There will be more soon enough. 

The questions on my mind are: What are people interested in reading, and how can I get them to read it? As a PR professional, I was taught that when pitching a journalist, I need to explain why a story is newsworthy and why readers will care. I remember creating the American Institute of CPA’s (AICPA) Economic Outlook Survey Index. The AICPA had an economic outlook survey. No one cared about it. Duke University and CFO Magazine partnered on one.  Several other universities had a survey I wanted ours to reach new heights.  At the time, we did it with North Carolina State University. I spoke to trusted reporters at Bloomberg, Dow Jones Newswires, and a few other media outlets. The journalists told me to create one index. I got approval and did it. I offered embargoed data to Bloomberg, Dow Jones, and The New York Times. All of them ran it. That was in 2011. The survey continues to run and gets top-tier media coverage. I have long left the AICPA. But now I was able to create something that people wanted to read.

I have been writing blogs on many topics, including but not limited to AI and how it is shaping our future, Coney Island, how people try to sit anywhere at shows and games at Madison Square Garden, Yankee Stadium, and other venues, the Staten Island Ferry, etc.

The Drop on the Cyclone, Luna Park, Brooklyn, NY

My blog about Coney Island and the Ferry got many clicks. The AI blog got several comments on LinkedIn. But one person read it. Weird.  I wrote about LinkedIn. People did read it. Did it reach the numbers of Coney Island and the ferry? Not even close. I know from my PR work that certain industry trades carry a lot of weight. Their circulation numbers are not high. But consistent placement in those outlets leads to top-tier media, such as The Wall Street Journal. 

The Ferry Sailing By the Verrazzano–Narrows Bridge

I know my blog posts are not at the level of the top trades and media. But I have a small but growing following. My AI post would have opened up new areas. Maybe we haven’t gotten there with AI yet. Or we are over exposed, and people are taking a break from reading about it. 

The Stadium

The question remains: are people more interested in things that are changing and reshaping our world? Or, would they rather read about the things they grew up with and are closest to?