How AI Can Help Communications Pros

Everyone asks What AI tools do you use? Does it help or harm your workflow? What do you need to consider when using it? Using AI can assist in many roles. The most important thing to remember is trust but verify. It is not 100 percent perfect. But it is getting there. For the record, nothing is 100 percent perfect.

I have been using AI for a variety of functions. One of the key things we need are solid media and influencer lists. Yes, there are the media relations platforms: Cision, Meltwater, and Muck Rack. I have used two of the three and tested the other. All have their merits and demerits. In many instances, what’s wrong with them isn’t entirely their fault.

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Thanks to the consolidation of the news market, the media landscape is changing. Reporters who used to cover telecom may still cover it. But add healthcare or earnings to their beats. Some of the top reporters who you worked with at Bloomberg News, Dow Jones, and The Wall Street Journal are now freelancing for them and writing for other outlets or doing work on the client side. Their @wsj.com email address is dead. Most are using Gmail. Keeping track of who is covering what, their news submission preferences, and deadlines is harder to track. The media platforms try. However, it is difficult. Also, some databases aren’t broad enough. While they offer international databases, they generally stick to major foreign cities and aren’t wide enough for some projects.

That’s where AI comes in. It is excellent for typing in the subject matter you want covered and asking who covers it nationally and in key geographic regions. More often than not, it can give you a fairly detailed list of reporters, their deadlines, and contact information. For me, this has worked better than the list-building exercises in the media databases mentioned.

I know some people who use AI to write their marketing materials. Should you? That’s your choice. I write all of the material on my Substack and WordPress platforms. If you used AI detection scanners, they’d say 0. Do I use AI to help me? Yes. I usually write everything and use various AI tools in Google and elsewhere to check readability and get ideas to shorten or further explain. It can also help you tailor it towards a specific audience.

Is this using AI to write your piece? Not at all. In the old days, you had fun, interesting brainstorming sessions, and people got together in conference rooms and mapped things out. These days we do it on Zoom or maybe via email or chat. It works. Sometimes it doesn’t. But for the most part, we are more independent and too swamped to do the classic sessions. I miss those. AI has been a great friend for brainstorming. It pulls data from a variety of sources and will tell you which audience it is appropriate for.

Is it taking the job away? Not at all. It is a valuable tool. Should you swear by it and drop your traditional reviews and edits? Nope. Use it like you use everything else.

The following are my other AI posts.

AI and Transcript Creation

AI and the Arts

The Happiness, Toils and Tribulations of AI

What Does AI Really Know About You?

AI and the Arts

Is it Helpful or Does it Destroy Creativity? Will it Make Coney Island or NYC’s Flowers and Rivers Look Better?

Wonder Wheel

I’ve been to some in-person breakfasts and/or lunches (remember those) and attended several Zooms (we all know those) where we’ve discussed the progression of AI. Make no mistake, it is progressing. 

The Cyclone

One of the things we discussed in the side conversations or hallway chats is how it affects the arts. I had a similar discussion with people who are writing and performing their own music. They’ve played in some of NYC’s bars. Hopefully, one day, one will headline Madison Square Garden.

Lake at the Brooklyn Botanic Garden

The big topic is: does AI help or hurt the Arts? I know people who are now creating art using AI. Is that how we should use it? Use it as a collaborative tool. It will make your work better. 

Flower at the Brooklyn Botanic Garden

We have spoken about how, in a few decades, we will enter the Guggenheim and see art created by AI? Will it rival the pieces painted by Cezzanne, Monet, Picasso, Pissarro, and Van Gogh? Unlikely. I doubt it can capture the feelings they had while painting. But it can create interesting material? Should it have an asterisk? Sort of like what they did to Roger Maris after he hit #61?

AI certainly helps you be more creative. Don’t use it to create your image or music. Use it where it enhances your work. I love using Photoshop’s new AI tools. Most of my photography is shot outdoors. My favorite sites to shoot are Coney Island, Brooklyn Botanic Garden, South Street Seaport, and a few scout camps. 

Little Acorn Cabin at William H. Pouch Scout Camp

Photoshop has enhanced its tools that let me delete those annoying glares and spots from the sun. Yes, I used polarizing filters. But nothing can one hundred percent eliminate them when shooting. We have great tools on our cameras, and AI is another super tool to help. It does a few other cool things, such as removing distracting elements or fixing the colors better than it previously did.  It is easier to fix someone’s shaving cut and make their face look better in the image with their children at special moments.

Statue of Liberty

Sure, it can play around with clothing. I know someone who wanted to take a uniform someone wore in an image from the 30s and update it to today’s look. I said no; that’s where we should keep things the way they were. 

Brooklyn and Manhattan Bridges

Bottom line: when used properly, AI can do wonders. It is frustrating to see sun spots in my skies, rivers, and fields when filters could not block them all out. That is where AI is especially helpful. It can help you be more creative. Use those ideas as a starting point, not as a substitute for your own vision.

SI Ferry