Tag: WhatsApp

When a Tour Group Becomes a Family

Mt. Etna

By Mitchell Slepian

About a month ago, I came back from a tour of Sicily. I was there for about two weeks. I did start my tour solo, as I arrived a few days before the tour officially kicked off. I saw a lot before I met my new “family.”

I went to the conference room in my Palermo hotel, and we walked over to a nice restaurant. I sat with some people that I wound up eating with several more times. I was solo. There was one other solo traveler. I was the tour photographer. I wasn’t hired for it. It’s just that I was one of only two out of 45 people shooting with a traditional camera v. a mobile device. I was using a Nikon Mirrorless 7. 

Ruins

Sicily is beautiful, I became friends with nearly everyone. Of course, the people originally from Brooklyn and the Bronx were the best. Most people recognized I was from Brooklyn as soon as I started talking. That makes me proud. No other place has the Cyclone, the original Nathan’s, the Brooklyn Museum, and fantastic pizza. Sicily’s pizza is better. Way better. For the record, so is Milan’s. 

Pizza made by me

Everyone on the tour was excellent. Yeah, we had some people that I thought were children of the corn. But we all got along and had a great time. We had a WhatsApp group during the tour run by our guide. She was the only one allowed to post. 

Most people wanted to see each other’s photos. Someone made a WhatsApp group for us to use once we got home and went through our shots. It took me a few days to edit with Photoshop. But I posted as I edited. For the next few weeks, we swapped our photos and memories. We all commented. I am happy to say people loved my images.  We are in a new year and still chatting.

I look forward to my next tour. I hope I can make a new family.

What’s the Best Way to Communicate: email, social media or texting?

By Mitchell Slepian

Email has been mainstream in business since the 1990s. As we know, we now have too many other ways to communicate, including but not limited to social media and texting. Remember faxing? Or snail mail? Both are still in play. 

As a chair of a community organization and a volunteer in a few others, we generally communicate our business via email. Several of us who are friends often have our own discussions via chat. But all official business is done via email. 

We have members who do not have email. They do not have computers. Some are senior citizens. But before we toss in the age factor, I have worked with people in their early 90s to create PowerPoints and run podcasts. They had no issues. Yes, I worked with people much younger who had no clue how to use email or other communication methods. So, age is just a number.

About two weeks ago, it snowed in New York City. It hampered some events. One started at 7:30 a.m.  ET. The other was supposed to begin at 9 a.m. ET. We wound up combining our groups. This recent storm was not the first time we have had to take that course of action. It will not be the last. We early birds sat around, and the folks from the later-starting group wandered in. Both groups have their latecomers. Snow delayed some of them even further. A day or two later, I suggested that when we know the weather will not be good, we send an email and make a robocall to let people know we are combining. Several people blasted this idea, saying some people don’t have email, and others don’t want to be bothered by a robocall. I made the case that email has been in play for a long time and that the call was coming from a number we all know. It should not register as a potential spam call, as carriers like to say.

I know people who text to landlines. I still have one. The texts usually arrive in gibberish. As chair of my group, generally start meetings (which are traditionally on Zoom, that’s another issue), reminding people you need to text their cell phones. Some folks love Facebook Messenger. Unfortunately, they do not realize Messenger works on Facebook. Many don’t know that you cannot email Gmail or send SMS messages from Messenger. Don’t get me started on WhatsApp. I think it works great and has its place.

Before I was chair, I was corresponding secretary. I created a form for people to send me via email when they donate. I can take their contact information off it and generate thank-you notes to distribute via email and traditional mail. It is still lovely to receive a personal, warm thank-you note in the mail. One of my chairs used to mail me handwritten notes with donor information. Sometimes he would wait weeks, and I’d get an envelope with 30 or 40 scraps of paper with contact information. This issue severely hampered our program.

The question has always lingered in my mind: What to do? I continue to use email and will call people. But the question will always linger on how to reach everyone.